Jackery Explorer 1000 Portable Power Station FAQs

Q1: What is the maximum watts of solar panels can be used to charge Explorer 1000? Also how long will it take to recharge from a fully discharge battery?

A: The maximum input wattage of Explorer 1000 is 200w(12~30V,7.5~8.33A ). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc, the actual time may be different.

 

Q2: What devices can Explorer 1000 power?

A: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well . Once exceeding, the Explorer 1000 will shut off automatically. Please refer to your device specification before purchase.

 

Q3: How to know the working times for my device? Why does the duration of some devices deviate from the actual usage data?

A: Working time = 1002Wh* 0.85 / operating wattage of your device

For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1002Wh*0.85/60w=14.2hrs (rough calculated).

The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.

 

Q4: Is the Explorer 1000 power station waterproof?

A: The Explorer 1000 is not waterproof. Please do not store them in humid environment for longtime.

 

Q5: Does Explorer 1000 include a built-in MPPT controller?

A: All Jackery power stations have a built-in MPPT controller.

Note:

  • For power saving, Explorer 1000 portable power station will be turned off automatically in 12 hours when being drawn under 10W power.
  • Storage instruction: keep fully charged every 3 months for best results and store it between -20 and 45 °C. Keep your portable power station away from heat and direct sunlight in order to extend its life span.
  • Lithium batteries with a watt-hour output greater than 160 WH are generally prohibited from being carried on the plane, either as hand luggage or checked luggage. Please contact your airline for more information.

 

Q6: Can the Explorer 1000 be charged while using?

A: Yes, you can use the Explorer 1000 to charge devices, while it's being re-charged at the same time.

 

Q7: Is the solar panel waterproof?

A: The Saga 100W is not waterproof. To maximise the lifespan of the module,Please don’t make it get wet.

 

Q8: How to clean the solar panel surface?

A: We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

 

Q9: Can the solar panel charge smartphones and tablet?

A: Yes, the 100W solar panel has 1* USB-C(5V,3A) output port and 1* USB-A(5V, 2.4A) output port.